FAQ

Morse code jewellery is designed using sequences of dots and dashes to represent letters and words. Each piece of jewellery incorporates these patterns using pearls of different colours, creating a hidden message that is both personal and meaningful.

Yes, you can personalise your jewellery! Simply go to the Personalised section on the website, choose your preferred type of jewellery, and then select your desired colours, size, and words before purchasing. This allows you to create a unique piece that reflects your personal style and message.

When customising your jewellery, you can choose the three colours and enter your desired word before adding the item to your cart. If you need help understanding which colours are used for what, please read the description of each personalised product for detailed guidance.

Bracelets are made with elastic thread for ease of wear, while necklaces and key rings use nylon thread for added strength. Additionally, half of the pearls are sourced from second-hand shops to promote sustainability and uniqueness.

While the pearls are designed to be durable, their colours may fade over time with constant wear. I personally wear my jewellery all the time and haven't had any problems or fading of colours. However, since some pearls are of different quality (coming from second-hand sources), I can't promise anything. For best results, avoid exposing your jewellery to harsh chemicals or prolonged sun exposure.

Bracelets are available in various sizes to ensure a perfect fit; 14, 16, 18, 20 and 22cm (14 = XS, 16 = S, 18 = M, 20 = L and 22 = XL). To feel comfortable and not to feel the bracelet too tight, I recommend taking a size above your wrist size.

You can choose one of the four sizes available for the personalised necklaces. However, the other necklaces come in a standard size of 45cm (representing the total length when extended).

Key rings are available in one size only.

The personalised rings are available in four sizes: XS (48-50mm), S (51-53mm), M (54-56mm), and L (57-59mm). Simply choose the size that best fits your finger.

Processing times may vary depending on the level of customisation and order volume. Typically, orders are processed and shipped within 4-10 business days. You will receive a notification with some information once your order has been dispatched. Read more here.

At the moment, I ship only within European territory. Shipping costs and delivery times will be calculated at checkout based on your location.

If you have any issues with your order, please contact me per email within 30 days of receiving your item to arrange a return or exchange. Check out the Refund Policy page for more information.

You can contact me via email at info@dotanddash.ch or through the contact form on the website. I’m always happy to help with any questions or concerns you may have.